Legal Documents

R55 Terms and Conditions — A Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before opening an account at r55. This is an agreement between you and us — written in plain language so everyone can understand it.

Last Updated: January 2026 Published in Bengali Licensed
Home At a Glance

Browse the cards below for a quick overview of the key rules.

18+ Only

You must be 18 years of age or older to register at r55. Providing false information during age verification will result in account closure.

One Account Policy

Each person may only register one account. Creating multiple accounts will result in all accounts and bonuses being forfeited.

Bonus Wagering

All bonuses are subject to specific wagering requirements. Please read the terms on the relevant promotion page carefully before claiming any bonus.

Payment Verification

Identity and payment method verification may be required before a withdrawal is processed. Withdrawals above a certain amount may be held if KYC verification has not been completed.

Responsibility for Safe Play

R55 is fully committed to responsible gaming. Deposit limits and self-exclusion tools are always available.

Data Protection

Your personal information is protected in accordance with our Privacy Policy. It is never sold to third parties.

Section 01

Introduction & Eligibility

R55 (https://r55.one) is a licensed online gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between r55 and its users. By accessing r55 or creating an account, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

To use the r55 platform, you must meet the following eligibility requirements:

  • You must be at least 18 years must be.
  • Online gaming is Lawful must be.
  • You confirm that you are operating this account in your own name and for your own benefit.
  • You are r55's Blocklist None.

R55 reserves the right to modify these Terms at any time. Notice of any changes will be posted on the platform. Continued use of the platform after such changes constitutes acceptance of the updated Terms.

Section 02

Account Registration and Verification

You must provide accurate and complete information when registering at r55. Details submitted at registration — including your name, date of birth, and mobile number — must be truthful. Providing false or misleading information may result in account closure and forfeiture of any balance at any time.

One Account Policy

Each person may only hold one account open. Any attempt to create multiple accounts from the same device, IP address, or payment method will result in closure of all associated accounts and forfeiture of all bonuses and winnings.

Account Security

It is your responsibility to keep your password and login credentials confidential. Do not allow anyone else to access your account. If you suspect your account has been compromised, contact our support team immediately.

KYC Verification

R55 may request identity verification documents at any time. The following are typically required:

  • Copy of National ID (NID) or passport
  • A recent photo or selfie
  • Proof of payment method (bKash/Nagad number verification)

Withdrawals above a certain amount may be held if KYC verification is incomplete. Submit your documents on time to avoid any delays.

Section 03

Deposit & Withdrawal Policy

Deposits at r55 can be made via bKash, Nagad, Rocket, and other approved payment methods. Minimum deposit amounts may vary by payment method — full details are available on the deposit page.

Deposit Rules

  • Only Registered in your own name Payment method must be used.
  • Depositing from a third-party account is strictly prohibited.
  • Deposits are generally credited to your r55 account instantly.
  • If a payment fails, any amount deducted from your bank or mobile banking account will be returned within 3–5 business days.

Withdrawal Policy

Certain conditions must be met before winnings can be withdrawn. Withdrawals are typically processed within 1–24 hours, though delays may occur during the verification process.

  • Withdrawals will only be processed to the same payment method used for the deposit.
  • Wagering requirements must be met before withdrawing any bonus winnings.
  • The maximum withdrawal limit depends on your account verification level.

Tips: Complete your KYC verification in advance for faster withdrawals — this way, even large winnings won't be delayed.

Section 04

Bonus & Promotion Terms

R55 regularly offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, free spins, cashback, and VIP rewards. Each bonus comes with its own terms, which are detailed on the relevant promotions page.

Wagering Requirements

Bonus funds cannot be withdrawn directly. To withdraw bonus winnings, you must place a specified number of wagers — this is known as the wagering requirement. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager BDT 30,000 before withdrawing.

Important Information About Bonuses

  • Using the same promotion more than once is not permitted.
  • Bonuses are for the account holder only and cannot be transferred to others.
  • Bonuses have a set expiry period; any unused bonus will be forfeited once it expires.
  • R55 reserves the right to cancel bonuses if there is any suspicion of promotional abuse.
  • Some games may not qualify for bonus wagering — please check the promotions page for details.

Always read the specific terms of a promotion before claiming a bonus. Accepting a bonus without understanding the conditions may cause problems later.

Section 05

Gaming Rules & Fairness

All games on r55 are powered by world-class software providers and certified by a Random Number Generator (RNG). This means every game outcome is entirely random and cannot be manipulated by any party. Neither r55 nor any player can influence the result.

Technical Issues Policy

If a technical issue occurs during gameplay (such as disconnection or server downtime), the round in question may be voided and your stake refunded. However, the game provider's rules will apply in certain specific situations.

Play Responsibly

Gaming is entertainment. Never chase your losses by placing bigger bets. Set a budget and stick to it.

Section 06

Responsible Gaming Policy

R55 views responsible gaming not just as a rule, but as a core value. We want every player to enjoy gaming safely and responsibly. If gaming is starting to affect your daily life, relationships, or finances, please seek help.

The following responsible gaming tools are always available at r55:

  • Deposit Limit: Set daily, weekly, or monthly limits.
  • Self-Exclusion: Temporarily or permanently close your account, from 24 hours up to indefinitely.
  • Reality Check: Get reminders about how long you have been playing.
  • Cooling-Off Period: Take a gaming break for a set period of time.

To learn more about responsible gaming, visit our Responsible Gaming Page View.

Section 07

Prohibited Activities

The following activities are strictly prohibited on the r55 platform. Violations will result in permanent account closure and forfeiture of all balances:

  • Creating multiple accounts or using another person's account.
  • Abusing the bonus system or engaging in bonus hunting.
  • Money laundering or any form of illegal financial transactions.
  • Attempting to hack or manipulate the gaming software.
  • Using automated bots or software to play.
  • Collusion or coordination with other players.
  • Filing false chargeback or payment dispute claims.

R55 reserves the right to take legal action in cases involving prohibited activities. Suspicious activity may be reported to the relevant authorities.

Section 08

Privacy & Data Protection

R55 takes your personal information seriously. Details provided at registration are used solely for account management, payment processing, and customer support. Your information is never sold to third parties.

  • All Information SSL EncryptionSecured by.
  • Payment information is stored in accordance with international security standards.
  • Information may be shared in response to lawful requests from law enforcement authorities.
  • You may request to update or delete your personal information at any time.

For more details on data protection, visit our Privacy Policy Read the page.

Section 09

Account Closure and Suspension Policy

R55 reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

  • Violation of these Terms and Conditions.
  • Registering with false or incorrect information.
  • Suspicious or fraudulent activity.
  • KYC verification not completed.
  • Extended period of account inactivity.

To close your account yourself

If you wish to close your r55 account yourself, please contact our support team. Make sure to withdraw your balance before the account is closed. Withdrawals will be processed subject to the applicable conditions.

If an account has been inactive for more than 12 months, r55 may deduct an administrative fee. Keep your account active to avoid this.

Section 10

Limitation of Liability

R55 is an entertainment platform. Winning is never guaranteed — all outcomes depend entirely on a random process. r55 accepts no liability for the following:

  • Financial losses resulting from your own gaming decisions.
  • Game interruptions caused by internet connectivity issues.
  • Issues caused by third-party software or devices.
  • Losses resulting from sharing your account credentials with another person.
  • Unexpected server downtime or scheduled maintenance.

R55 strives to deliver the highest quality service at all times; however, certain unforeseen situations may arise due to technical factors that are entirely beyond our control.

Section 11

Changes & Updates to Terms

R55 reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, users will be notified via the platform and by email or push notification to their registered contact.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly.

You can check the "Last Updated" date at the top of this page to see whether the Terms have been recently revised.

Section 12

Contact & Support

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are always ready to help.

  • Email: [email protected] (General Enquiries)
  • Live Chat: Available after logging in to the platform
  • Support Hours: 24/7

For dispute resolution, contact our support team first. If the matter cannot be resolved through support, it will be escalated to r55's licensing authority.

General FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

You must be at least 18 years old to open an account at r55. Age verification may be carried out at registration and at the time of withdrawal. Any account found to have been opened by a minor will be closed.

A wagering requirement means you must place a specified number of bets before bonus funds can be withdrawn. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 30,000 before withdrawing. Each bonus may carry its own wagering conditions.

Each person may hold only one account at r55. Creating multiple accounts will result in permanent closure of all associated accounts and forfeiture of all bonuses and winnings. Multiple accounts from the same device or IP address are automatically detected.

Withdrawal requests are typically processed within 1–24 hours. However, delays may occur if KYC verification is incomplete or additional security checks are required. To ensure faster withdrawals, verify your account in advance.

For significant changes, users will be notified via a platform notification and to their registered email address. You can check the "Last Updated" date at the top of this page to see if any recent changes have been made. We recommend visiting this page regularly.

Done reading the terms? Get started now.

Register at r55 and join thousands of players across Bangladesh. A safe, fast, and enjoyable gaming experience is waiting for you.

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