Here you will find a clear, straightforward explanation of what information you provide to r55, how we collect it, why we keep it, and how we keep it secure. Your privacy genuinely matters to us.
The measures we have taken to protect your personal information.
All your data is protected with 256-bit SSL encryption, ensuring that no one can intercept your information in transit.
Your data is stored on secure servers in compliance with international data protection standards.
R55 never sells your personal information to third parties. Your data is used solely to serve you.
You have the right to view, correct, or request deletion of your personal data. Simply reach out to our support team.
Your password is stored in hashed format — no r55 employee can ever see your actual password.
Our data protection measures are regularly audited by independent third-party security experts.
R55 (https://r55.one) is a trusted online gaming platform. This Privacy Policy ("Policy") explains how r55 collects, uses, and protects your personal information. By creating an account on the r55 platform, you are deemed to have accepted this Privacy Policy.
We believe privacy is a fundamental right. That is why r55 was built from the ground up with your data protection as a top priority. Our Privacy Policy is written in plain, accessible language so you can understand it easily.
This policy applies to all r55 services, mobile apps, and websites. Third-party game providers may have their own privacy policies.
R55 only collects information that is genuinely necessary to provide our services. We never ask for data we do not need. Details are outlined below:
Information you provide during account registration or KYC verification:
| Data Type | Why It's Needed | Mandatory? |
|---|---|---|
| Full Name | Account Verification & Payment Processing | Yes |
| Date of Birth | Age Verification (18+ Confirmation) | Yes |
| Mobile Number | OTP Verification & Payment Methods | Yes |
| National ID | KYC Verification & Anti-Money Laundering | For withdrawals |
| Address | Identity Verification | Partial |
Some information is collected automatically while you use r55:
r55 never stores your full payment card number or CVV. Payment details are processed directly through the payment gateway.
R55 uses your information only for specific, legitimate, and transparent purposes. We never use your data beyond what we have stated.
You can opt out of promotional communications at any time — simply contact our support team.
The r55 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.
You can block or delete cookies through your browser settings. Note that disabling essential cookies may prevent you from logging in or playing games.
R55 does not use third-party tracking pixels or cross-site tracking.
R55 protects your data using industry-standard technology and processes. Our security framework is multi-layered, so that if one layer fails, others remain in place to keep your information safe.
In the event of a data breach, we notify the relevant regulatory authorities and affected users within 72 hours.
R55 does not retain your data longer than necessary. Different types of information are subject to different retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Payment Transactions | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Policy |
| Gaming Log | 2 Years | Responsible Gaming Monitoring |
| Support Conversations | 3 Years | Service Quality Improvement |
| Cookie Data | Deleted at the End of the Session | Technical Requirements |
Once expired, data is automatically deleted or irreversibly anonymized.
Under r55's Privacy Policy, you have several important rights. Each right is explained in detail below:
You may request to know what information r55 holds about you.
You may request corrections to inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request that processing of your data be restricted to specific uses.
You may request a copy of your data in a structured format.
You have the right to withdraw any previously given consent at any time.
Contact the support team to exercise any of your rights. We aim to respond within 30 days. Some data may not be deletable due to legal obligations.
R55 is strictly for users aged 18 and above. We never knowingly collect information from or provide services to anyone under 18.
If you believe a minor is using r55, please notify our support team immediately.
R55 may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, updates to applicable laws, or improvements to our security practices.
Your active consent may be requested for significant changes.
If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always here to help.
We take your privacy concerns seriously. If you are not satisfied with the resolution provided by our support team, you have the right to file a formal complaint with our licensing authority.
Answers to the most frequently asked questions about our Privacy Policy.